Using this website
By using sadapure.com or placing an order, you agree to these terms and the policies linked from this page. You must provide accurate contact and delivery information and use the website only for lawful purposes.
Products, prices and availability
We aim to keep product descriptions, pack sizes, prices and stock information accurate. Product colours or packaging can look slightly different on a screen, and availability may change before an order is confirmed. If an item becomes unavailable after checkout, we will contact you about a replacement, adjustment or cancellation rather than dispatching a different item without your agreement.
Orders and payment
Submitting checkout is an offer to buy the selected products. An order is accepted when SadaPure confirms it for fulfilment. Cash on Delivery and any other available payment method are shown at checkout. We may contact you to verify an order or cancel an order affected by incorrect pricing, suspected misuse, unavailable stock or an undeliverable address.
Delivery
Delivery charges and any free-delivery threshold are shown in the basket or checkout. Estimated handling and transit times are targets rather than guarantees because courier delays, weather, public holidays and address issues can affect delivery. Please provide a reachable phone number and inspect the parcel promptly after arrival.
- Review the delivery address before submitting the order.
- Respond to reasonable courier or verification calls.
- Report a missing, damaged or incorrect parcel as soon as practical.
Cancellations, returns and refunds
Eligibility, time limits, product-condition requirements and the refund process are described in our Refund & Returns policy. Contact SadaPure promptly if you need to cancel an order; a cancellation may no longer be possible after dispatch.
Content and responsible use
Website text, branding, photographs and other original material belong to SadaPure or their respective rights holders and may not be republished commercially without permission. Product and editorial information is general information, not personalised medical advice, and must not be treated as a guaranteed diagnosis, treatment or outcome.
Responsibility and changes
Nothing in these terms removes rights or remedies that cannot lawfully be excluded. To the extent permitted by applicable law, SadaPure is not responsible for indirect loss caused by misuse of a product, inaccurate customer information, or events outside reasonable control. We may update these terms when the store, policies or legal requirements change; the version published when an order is placed applies to that order.
Contact
Questions about an order or these terms can be sent through the Contact Us page or to contact@sadapure.com. These terms are intended for orders fulfilled by SadaPure in Pakistan and are governed by applicable Pakistani law.